City College of San Francisco
Employee Survey



This survey is part of City College's efforts to continuously improve its services for all employees throughout the College. We have listed many services. You do not need to rate every service! Evaluate only those services you used during the last academic year. In addition to providing ratings, you can respond via comment boxes if you so choose. When you have completed the survey, please click on the submit button to send us your responses. All responses are anonymous.

 I. Demographic Information
1. Principal Assignment:
     Administration
     Classified Staff
     Department Chair
     Faculty
     Student Worker

2. Primary Campus / Area:
    
Airport
    
Alemany/Fort Mason
    
Chinatown/North Beach
    
Downtown
    
Evans
    
Gough
    
John Adams
    
Mission
    
Ocean
    
Southeast
    
Other:
3. Hours: (check all that apply)
 
    Full time
      Part time
      STO

4. Years of CCSF Employment:
 
    3 years or less
      4 to 8 years
      9 to 14 years
      15 or more years

5. Credit / Non-Credit Affiliation:
     Credit
     Noncredit
     Both
     Not Applicable
6. Your Gender:
   
(check all that apply)
 
   Male
     
Female
 
   Transgender
 

7. Ethnic Origin/Race:
    (check all that apply)
 
    African-American
    
Native American
    
Hispanic/Latino
    
Asian/Pacific Islander
    
Filipino
    
White
    
Other
    
Decline to State
 

8. Sexual Orientation:
 
    Lesbian/Gay/Bisexual
    
Heterosexual/Straight
     Other
 

9. Department / Office affiliation:
Academic Affairs:

Finance & Administration:
Student Development:

Other:


10. How do you get to work?
    
Drive alone
    
Carpool
    
Public Transit
    
Other:

 II. Administrative Support Services

 

Rate your satisfaction with the quality of service based on your personal experience during this academic year.

Excellent Good Below
Average
Poor No Opinion Comment
  Administrative Services - Departmental/Accommodation  Accounts
  Administrative Services - Lab Aide Payroll
  Budget Development Services (for Dept Chairs, Administrators)
  Buildings & Grounds - Building Repairs
  Buildings & Grounds - Custodial
  Buildings & Grounds - Gardening
  Business Office - Financial Services
  Business Office - Purchasing
  Campus (Interoffice) Mail
  Classified Payroll
  Development Office
  Facility Planning
  Facility Construction
  Faculty Payroll
  Human Resources - Benefits Services
  Human Resources - Classified Hiring Process
  Human Resources - Faculty Hiring Process
  Information Technology Services - Banner Support
  Information Technology Services - Computer, Network Support
  Institutional Advancement - Grants Services
  Institutional Advancement - Planning Services
  Institutional Advancement - Research Services
  Matriculation Services Office
  Office of Continuing Education
  Office of Contract Education
  Office of Public Information - CCSF Publicity / Advertising
  Office of Public Information - CCSF Website Homepage
  Office of Public Information - City Currents
  Professional Development - Flex
  Professional Development - Travel, Conferences
  Public Safety
  Technology Learning Center - Help Desk
  Technology Learning Center - Training Programs
  Telephone Services / Switchboard

 III. Student Development

 

Rate your satisfaction with the quality of service based on your personal experience during this academic year.

Excellent Good Below
Average
Poor No Opinion Comment
  Admissions & Enrollment - Noncredit Enrollment
  Admissions & Records - Cashier's Office
  Admissions & Records - Credit Enrollment, Registration, Add/Drop
  Admissions & Records - Noncredit PARS, Attendance, Add/Drop
  Admissions & Records - Other Credit Services
  Associated Students Council (Student Government)
  CalWorks Welfare to Work Program
  Career Development & Placement Center Services
  Childcare Services (Ocean Campus)
  Childcare Services (Other Campuses)
  Disabled Students Programs & Services
  Extended Opportunity Programs & Services
  Financial Aid Services
  GED - John Adams
  Counseling Services - New Student
  Counseling Services - Continuing Student
  Counseling Services - International Student
  Counseling Services - Transfer Student (Transfer Center)
  Learning Assistance Center
  Open-access Computer Labs
  Outreach & Recruitment Services
  Scholarship Office
  Student Activity Programs (Student Clubs)
  Student Advocacy, Rights & Responsibilities Office
  Student Affairs Office
  Student Health - General Services (Ocean Campus)
  Student Health - Mental Health
  Testing Office (Ocean Campus)

 IV. Instructional Support Services

 

Rate your satisfaction with the quality of service based on your personal experience during this academic year.

Excellent Good Fair Poor No Opinion Comment
  Articulation Office Support & Service
  Bookstore Services
  Broadcast Media Services (Ocean Campus)
  Channel 27 Programming
  College Catalog Office
  Curriculum Development
  Duplicating Services (Ocean Campus)
  Duplicating Services (Other Campuses)
  Faculty Evaluation & Tenure Review
  Information Technology Services - Instructional Computing Lab Support
  Library Services - Audio-Visual
  Library Services - General Services at your campus (Collections, Reference Desk)
  Library Services - Language Lab (Ocean Campus)
  Library Services - Media Center (Ocean Campus)
  Office of Instruction - Evening & Weekend Services
  Office of Instruction - Online Class Schedule
  Office of Instruction - Printed Class Schedule
  Office of Instruction - Scheduling & Faculty Assignment


 V. Are there any additional Services you would like to comment on?


     

 

THANK YOU VERY MUCH FOR YOUR TIME.
If you had any problems with the survey, please contact research@ccsf.edu